ISA Building Bridge with Architects and Owners

JUNE 15, 2017  –  ISA’s GC Council is working to improve construction delivery by meeting with stakeholders in the construction process. Earlier this year, the council met with 5 Indiana-based architects representing their firms and AIA Indiana. Firms participating included CSO Architects, Browning Day Mullins Dierdorf, BSA Lifestructures, Schmidt Associates, and Fanning Howey along with Jason Shelley, Executive Director of AIA Indiana. The initial meeting was viewed as a starting point to discuss opportunities for collaboration between the construction/design team and the construction/design/owner teams. Discussions revolved around project delivery methods and collaboration best practices. Participants collectively agreed that involving the primary construction trades in front-end design and planning was critical to the success of safety performance, setting a manageable schedule, and understanding budget requirements. Moving forward, the council will consider educational programming, creating and publishing best practices, and data tracking.

Earlier in 2017, the Indiana Construction Roundtable (ICR), which represents the interest of end users of construction, invited the council to provide feedback on an ICR program that would allow owners to collect and validate contractor QA/QC programs. ICR has issued a QA/QC standard, derived from industry input companies utilize as a roadmap for developing a base-level QA/QC program. To measure where contractors stood with following such a standard, the ICR launched a pilot validation program with the goal being that owners could be better ensured that quality defects and rework would be mitigated on their projects. While members of the council believe ICR has produced a valuable quality roadmap and validated the notion that contractors should have a well-developed QA/QC program, the council weighed in on the path forward of this program. The council issued, with the support of the ISA board, the following statement:

“ISA leadership supports any initiative that will make the industry better for members of ISA and their clients. A chance to raise the level of all quality within the industry will directly and indirectly benefit all ISA members. Many ISA members believe that they deliver quality construction overall, while acknowledging that there is always room for improvement. ISA members achieve superior quality by investing resources in training, processes and labor. ISA’s goal is to cooperate with our clients to provide the end user with the highest value. In evaluating a request to engage in the ICR Quality Program, the board of directors and the GC Council wishes ICR to consider that the highest value is not always the lowest price. Given that ISA members typically invest more into such important aspects of business such as safety and quality, ISA members believe that there should be a competitive advantage and recognition to such investment. Therefore, the ISA board of directors and GC Council will support moving forward with the ICR Quality Program if owners participating clearly define their expectations and stick to those expectations. If, and when, expectations are set, but only upheld in certain cases, the program will only serve as a hurdle and not a true industry improvement opportunity.”

David Peterson, Chairman of the ISA GC Council, “ISA members are involved in a significant portion of the construction completed in Indiana. The ISA GC Council’s goal is to better align all components of those construction teams – owners, contractors and design professionals – so we deliver value while maintaining a viable business climate. These meetings with owners and architects are a way to promote conversation and alignment that goes beyond the typical GC/CM – trade subcontractor relationship.”